Warranty & Support

12-Month Warranty & Ongoing Support

Every MIYA laser system is backed by a 12-month warranty starting from the date of purchase, giving you peace of mind from day one. During this period, we provide replacement parts and technical support for any issues not caused by misuse. Beyond the warranty, our support continues—we’re always available to help with troubleshooting, setup, and long-term use, ensuring your system performs reliably over time.

What’s Included

Every MIYA laser system comes with:

  • A 12-month limited warranty starting from your purchase date Covers parts replacement and repairs for issues not caused by misuse
  • Lifetime technical support
    Help with setup, operation, troubleshooting, and everyday use

Checked Before It Ships

Before your order goes out, each unit is tested to make sure it’s ready for real use.

  • Fully tested for performance
  • Run through stability checks
  • Final quality inspection before packing

So when it arrives, you’re ready to go.

Support After You Receive Your Product

During the Warranty Period

  • Replacement parts provided if needed
  • Technical support at no cost

After the Warranty Ends

  • Replacement parts available at a reasonable price
  • Continued support to help you troubleshoot and keep things running

We’re still here even after the warranty is over.

Need Help?

If something’s not working right, just reach out.

To speed things up, please include:

  • Your order number
  • A quick description of the issue
  • Photos or a short video showing what’s happening

Email: info@miyalaser.com

We usually get back to you within one business day.

Faster Help on WhatsApp

If you need a quicker response, message us on WhatsApp.

  • Faster replies
  • Priority support for urgent issues

WhatsApp: +86 13318866359

You can also leave your WhatsApp number when emailing us, and we’ll follow up there.